Privacy Policy

First up - I'm committed to protecting and respecting your privacy.

Second - I'm a performance marketer and, naturally, like to collect data.

Why? To improve your experience and my services while geeking out on human behaviour.

This policy sets out how I'll use and protect any information you give when using my website (growthcrowd.co) or connected third party services.

I may change this policy from time to time by updating this page. If you're keen, you should check this page from time to time to ensure you are happy with any changes.

This current version is effective from 1st September 2020.

What I collect

I may collect the following information:

Information you provide by filling in forms on my site. This includes information provided at the time of subscribing to communications, commenting, posting content, or requesting further services. I may also ask you for information when you report a bug with the site.
If you contact me, I may keep a record of the correspondence.
Survey data for research purposes - where your response is entirely optional.
Order details for transactions you make through the site and fulfilment details of those orders.
Details of your visits to my site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for my own billing purposes or otherwise and the resources that you access.

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What I do with the information I gather

Information you enter into registration forms may be collected and stored by so I may contact you about your transaction, even if you don't complete or confirm the transaction. I may also send operational emails to enquire as to why the purchase was not completed, which you can opt-out of any time. I share your information with third parties and partners for the following purposes:

Administering certain aspects of my service and providing you with the products ordered via my website, such as delivery of your orders, taking payments, managing payment disputes and gathering feedback via a review site to assess your experience of my products and Services
Where I are required to disclose information by law
Where I have your permission, such as to display your feedback and / or photos
I will never share your data with third parties for their marketing purposes, but may use it to show you relevant offers and promotions on third party sites

I use information held about you in the following ways:

To ensure that content from my site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which I feel may interest you, where you have consented to be contacted for such purposes.
To carry out my obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of my service, when you choose to do so.
To notify you about changes to my service.
I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using the email address which you have provided.
From time to time, I may also use your information to contact you for market research purposes. Why? Because I want to build something you love, and I thrive on your opinions and feedback. I may contact you by email, phone or mail, and use the information to customise the website, my products and services according to your interests.

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Where I store your personal data

The data that I collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of my suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where I have given you (or where you have chosen) a password which enables you to access certain parts of my site, you are responsible for keeping this password confidential. I ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to my site; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.

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Security

I are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

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What is a cookie?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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Why do I use cookies?

We're an online only brand and my website is the only place you can order my food. To fulfil my promise of delivering exceptional quality and service I use Cookies. I use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. To summarise they enable us:

To build your box/order and take you to checkout.
To store information about your preferences, and so allow us to customise my site according to your individual interests.
To speed up your searches.
To recognise you when you return to my site
To estimate my audience size and usage pattern.

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What types of cookies do I use?

I use Necessary, Preferences, Statistics & Marketing cookies to track what you're doing on the site in order to help us improve it and fulfil my promise of delivering exceptional quality and give you a better browsing experience in the future. You can read more about what each of these cookies do below:

Necessary cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences cookies: Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.

Statistic cookies: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies:Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Pixels: Pixel-based tracking is the process of tracking a visit or event on a web page, ad impressions on social, the opening of an email to help understand user behaviour.

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How can I manage my cookie preferences?

At Growth Crowd, I'll always ask for your consent to accept cookies before continuing onto my website, and you can also access, change, delete and limit your browser setting to decline cookies if you prefer. Please keep in mind this will prevent you from taking full advantage of the website. You can find how to manage your cookies for the following browsers below:

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How can I manage my Google Analytics site tracking preferences?

You can learn more about Google Analytics and how your data is safeguarded here. You can also opt out of all Google Analytics site tracking, including any other sites that use Google Analytics here.

Links to other websites and social media sites

my website may contain links to other websites or social media sites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at team@growthcrowd.co

I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Growth Crowd Ltd, First Floor, Telecom House 125-135 Preston Road, Brighton, East Sussex, BN1 6AF

If you believe that any information I are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. I will promptly correct any information found to be incorrect.

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